Privacy Policy

Effective Date: July 10, 2025
Last Updated: July 10, 2025

1. Introduction #

At JourneyLaw, LLC ("we," "our," or "JourneyLaw"), we respect your privacy and are committed to protecting the personal information we collect and process. This Privacy Policy describes how we collect, use, share, and protect your information when you use our website (journeylaw.app) and our AI-powered legal management services.

Contact Information:

• Company: JourneyLaw, LLC
• Email: privacy@journeylaw.app
• Website: journeylaw.app

2. Information We Collect #

2.1 Personal Information You Provide #

Registration and Account Information:

• Full name
• Email address
• Phone number
• Law firm/practice name
• Practice size
• Legal specialty areas
• Billing and payment information

Professional Information:

• Attorney license number
• Jurisdictions where you practice
• Years of experience
• Case information (with client consent)

Communications:

• Messages you send us
• Survey responses
• Feedback and comments
• Technical support requests

2.2 Information Collected Automatically #

Technical Information:

• IP address
• Browser type and version
• Operating system
• Platform usage data
• Activity logs
• Cookies and similar technologies

Usage Analytics:

• Feature usage patterns
• Performance metrics
• Error logs
• Session duration

3. How We Use Your Information #

3.1 Service Provision #

• Creating and managing your account
• Providing AI-powered legal management features
• Processing payments and billing
• Customer support and technical assistance

3.2 Service Improvement #

• Analyzing usage patterns to improve our platform
• Developing new features and capabilities
• Training and improving AI algorithms
• Quality assurance and testing

3.3 Communication #

• Sending service-related notifications
• Marketing communications (with consent)
• Security alerts and updates
• Legal compliance notifications

3.4 Legal Compliance #

• Meeting regulatory requirements
• Responding to legal requests
• Preventing fraud and abuse
• Enforcing our Terms of Service

4. Information Sharing and Disclosure #

4.1 We Do Not Sell Personal Information #

JourneyLaw does not sell, rent, or trade your personal information to third parties for their commercial purposes.

4.2 Authorized Sharing #

We may share your information in the following circumstances:

Service Providers:

• Cloud hosting services (AWS, Azure)
• Payment processors
• Analytics providers
• Customer support tools

Legal Requirements:

• Compliance with legal obligations
• Response to valid legal requests
• Protection of rights and safety
• Business transfers (merger, acquisition)

With Your Consent:

• Third-party integrations you authorize
• Information you choose to make public
• Marketing partners (with explicit consent)

5. Data Security #

5.1 Security Measures #

• End-to-end encryption for sensitive data
• SOC 2 Type II compliance
• Regular security audits and penetration testing
• Multi-factor authentication
• Role-based access controls

5.2 Data Storage #

• Data centers in the United States
• Backup and disaster recovery procedures
• Secure data transmission protocols
• Regular security updates and patches

6. Your Rights and Choices #

6.1 Access and Control #

• View and download your personal information
• Correct inaccurate or incomplete data
• Delete your account and associated data
• Export your data in portable formats

6.2 Communication Preferences #

• Opt-out of marketing communications
• Manage notification settings
• Update contact preferences
• Control data sharing settings

6.3 Legal Rights (GDPR/CCPA) #

If you are in the EU or California, you have additional rights:

• Right to know what information we collect
• Right to delete personal information
• Right to opt-out of sale (we don't sell data)
• Right to non-discrimination

7. Cookies and Tracking #

7.1 Types of Cookies #

• Essential: Required for service functionality
• Analytics: Understanding how you use our platform
• Marketing: Personalizing your experience
• Preferences: Remembering your settings

7.2 Cookie Management #

You can control cookies through your browser settings or our cookie preference center.

8. International Data Transfers #

If you are located outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for international transfers.

9. Data Retention #

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Account data is typically retained for 7 years after account closure for legal compliance purposes.

10. Children's Privacy #

JourneyLaw is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy #

We may update this Privacy Policy periodically. We will notify you of material changes via:

• Email notification
• In-app notifications
• Website announcement
• Updated "Last Modified" date

12. Contact Us #

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@journeylaw.app
Website: journeylaw.app/contact
Mail: JourneyLaw, LLC, [Company Address]

For GDPR-related inquiries, please use the subject line "GDPR Request."

This Privacy Policy is effective as of July 10, 2025, and was last updated on July 10, 2025.